Events

This workshop aims to provide sales professionals with a  thorough understanding of a step-by-step process for making telephone sales.

Everything you always wanted to know about how to approach international customers, discuss prices and make sales effectively by the phone will be delivered in a comprehensive and innovative way.

Boost your sales success and lower costs by maximizing your performance whilst selling on the phone.

This workshop will address:

Sales planning

The telephone sales process

Sales questioning techniques

Opening the sale

Handling objections

Handling pricing questions

Closing the sale

Developing telephone sales scripts

Developing sales role-play scenarios

How to overcome the Pricing question

Developing "features and benefits" messages for telephone selling

Comprehensive workshop handbook included

Date: Monday 29 March

Time: 8.50am for 9am to 4.30pm

Venue: Unit 5/209 Main South Road, Morphett Vale SA 5162

Cost: $20 for members / $35 non members (inc. GST)

Lunch, tea and refreshments included

Presenter: Patrick Baker, Patrick Baker and Associates